Privacy Policy

Last Updated: 08 August 2025

1. Introduction

Welcome to Essedum. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal information that you provide to us when you use our website, essedum.co.uk (the “Site”), and our van rental services.

Essedum (Essedum Van Hire, “we”, “us”, “our”) is the data controller and is responsible for your personal data.

Contact Details:

Full name of legal entity: Essedum Van Hire
Email address: office@essedum.co.uk
Phone numbers: +443333556484 / +441442767348
Postal address: Hampton Cl, Hemel Hempstead HP2 7LG, UK

2. What Information We Collect

We may collect, use, store, and transfer the following kinds of personal information about you:

Identity Data: Includes first name, last name, title, and date of birth.
Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
Financial Data: Includes payment card details for processing bookings.
Transaction Data: Includes details about payments to and from you and other details of services you have purchased from us.
Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
Driver Data: Includes driving licence details (including photo, number, issue/expiry dates, and endorsements) required for rental and insurance purposes.
Usage Data: Includes information about how you use our website and services.

3. How We Use Your Information

We use the information we collect in the following ways:

To provide our services: To process your bookings, manage payments, and facilitate the rental of our vehicles.
To manage our relationship with you: This includes communicating with you about your booking, providing customer support, and notifying you about changes to our terms or privacy policy.
For legal and insurance purposes: To verify your identity and driving qualifications, and to comply with our legal and regulatory obligations.
To improve our website and services: We use usage and technical data to analyse how our website is used, which helps us to improve the user experience.
For marketing (with your consent): If you have opted-in to receive marketing communications, we may use your contact details to send you information about our services and special offers. You can opt-out at any time.

4. Legal Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you (i.e., your van rental booking).
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
Where you have given us your explicit consent.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees and third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under UK data protection law, you have rights including:

Right of access: You have the right to request a copy of the personal data we hold about you.
Right of rectification: You have the right to request correction of any inaccurate personal data.
Right to erasure: You have the right to request that we delete your personal data.
Right to restrict processing: You have the right to request that we suspend the processing of your personal data.
Right to data portability: You have the right to request the transfer of your personal data to you or to a third party.
Right to object: You have the right to object to our processing of your personal data.

To exercise any of these rights, please contact us at office@essedum.co.uk.

8. Third-Party Links

This website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.